Reference

Terms That Govern Your Account on a baji

These terms set out what you agree to when you access a baji — covering account registration, deposits via bKash, Nagad, or Rocket, withdrawal conditions, and how disputes are handled. Access and eligibility depend on your local law and the region you are in.

Account EligibilityPayment ConditionsWithdrawal RulesDispute ProcessJurisdiction Notice
a baji Terms That Govern Your Account on a baji
HOW WE OPERATE

Account Security and Data Handling Under These Terms

Your account data is held securely and used only for the purposes described in these terms and our privacy policy. We do not share your wallet details — bKash number, Nagad number, or Rocket number — with third parties outside of what is needed to process your transaction. Account access is protected by OTP verification on login; if you suspect unauthorised access, contact support immediately to freeze the account.

Data Retention

We retain account and transaction records for the period required by applicable law. You may request a summary of your account data by contacting support with your registered mobile number.

Wallet Verification

Withdrawals are released only to the wallet used for deposit — bKash, Nagad, or Rocket. This step protects your funds and prevents misdirected transfers.

Account Security

OTP verification is required at login and at withdrawal. If your registered mobile number changes, contact support before attempting a withdrawal to update your wallet record.

Terms Updates

When these terms change, we post the updated version in your account notice area. The date of the last revision is shown at the top of the terms page.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. For payment disputes involving bKash, Nagad, or Rocket transactions, include your wallet reference number when you write in so we can trace the record quickly.

Live Chat Open the chat window from your account dashboard. A support agent will respond and can pull up your account and transaction history directly.
Email Support Write to our support address for formal queries or document-based disputes. Include your registered mobile number and the relevant transaction date.
Help Centre The Help Centre in your account menu covers common terms questions — account suspension, withdrawal holds, and wallet verification steps — with step-by-step answers.

Common Questions About These Terms

These answers cover the terms questions we hear most often — eligibility, payment conditions, account closure, and how to raise a formal dispute.

You must be of legal age in your jurisdiction and in a region where accessing this service is permitted by local law. Eligibility is your responsibility to confirm before registering.

Our terms set account-level deposit conditions. The wallet provider's own limits and processing rules also apply. Both sets of conditions govern your transaction at the same time.

No. Under these terms, withdrawals are sent only to the wallet used for the original deposit — bKash, Nagad, or Rocket. This is a security requirement, not a preference setting.

The revised terms are posted in your account notice area with the update date. Continuing to use your account after that date means you accept the changes.

Contact support via live chat or email with your wallet reference number and transaction date. We will trace the record and respond with a resolution path within the timeframe stated in the dispute section of these terms.

We may suspend or close accounts that breach these terms. Any verified balance at the time of closure is returned to your registered wallet after the standard verification step is completed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.