What We Collect and Why
When you create an account, we collect the information you provide — your name, contact details, and the payment method you use to fund your wallet, whether that is bKash, Nagad, or Rocket. We also collect device and session data automatically: your IP address, browser type,
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and the pages you visit. This helps us keep your account secure and deliver the service correctly to your device. We use your data to process transactions, verify your identity, respond to support requests, and meet any legal obligations that apply in your region. We do
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not sell your personal data to third parties. Where we share data with payment processors — including the mobile wallet networks you use — it is only to complete the transaction you initiated. Retention periods vary by data type and applicable law; account data is kept
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for as long as your account is active and for a period after closure as required by regulation. You can request a copy of your data or ask us to delete it by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.